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Sustainability Overview & Reports

Our commitment to generate long-term value for all stakeholders and society as a whole

Our Sustainability Reports


Our Sustainability Strategy

We understand the importance of harmonising business objectives with the expectations of our stakeholders, thereby contributing to the long-term resilience of our business and ensuring continued success in an ever-evolving global landscape.

In alignment with this vision, we reshaped our Sustainability Strategy around four pillars designed to drive an impactful approach for the years ahead


Establishing enduring value for our stakeholders

We strive to generate value and produce sustainable growth across all our operating regions, building strong relationships and ensuring constant communication with all our stakeholders.


lastminute.com and the UN Agenda 2030 for Sustainable Development

To ensure our ESG strategy is in line with current global priorities, we’ve linked all our key activities to a UN Sustainable Development Goal.

By prioritising fairness in opportunities and compensation, we aim to cultivate a positive work culture and enhance employee satisfaction.

Whether it’s enhancing customer-centric services or reengineering processes to incorporate more sustainable operations, we are always on the move, driving positive change.

We promote ethical business practices and safeguard Human Rights, aligning with global standards. We emphasise robust health and safety measures across all locations, ensuring a safe and healthy work environment.

As intermediaries connecting with millions of users every year, we believe we can generate positive impact by championing a more sustainable travel sector. We aim to empower customers to make more conscious travel choices.

By integrating climate resilience into our strategy, we prioritise energy efficiency, the use of renewable resources, and the mitigation of our environmental footprint to support a more sustainable travel industry.

We are dedicated to upholding the highest ethical standards in our operations, constantly enhancing our governance, and safeguarding the interests of our customers.