Sustainability Overview
Our commitment to generate long-term value for all stakeholders and society as a whole
Our journey towards sustainability
In the last 25 years, we’ve helped millions of holidaymakers create moments that matter. Travellers should have all the options available to make the most sustainable, ethical and inclusive travel choices, and we want to play an active role in making this happen.
Our commitment is centred on our sustainability efforts as a company – detailed in our Sustainability Report – and on the positive impact we aim to have on the travel community. These actions are outlined in our editorial hub, Planet Heart, along with tips and insights to #TravelWithLove.
2023 Sustainability Report
“As a leading digital travel company, we aim to be a relevant force for good, playing our part in protecting our planet and its inhabitants. To us, Corporate Sustainability means being able to generate long-term value for all stakeholders and society as a whole. It means reducing our environmental impact, and promoting sustainable travel choices. And it also means building from the inside, fostering an inclusive internal culture across race, gender, and age.”
Maria Teresa Rangheri – Chief Executive Corporate Officer
Our Sustainability Strategy
We understand the importance of harmonising business objectives with the expectations of our stakeholders, thereby contributing to the long-term resilience of our business and ensuring continued success in an ever-evolving global landscape.
In alignment with this vision we have established a comprehensive three-year plan (2023-2025) structured around five pillars that prioritise specific objectives and work streams.
Establishing enduring value for our stakeholders
We strive to generate value and produce profitable and sustainable growth across all our operating regions, building strong relationships and ensuring constant communication with all our stakeholders.
Customers
Employees
Shareholders
Financial Institutions
Local Communities
Environment
Suppliers & Partners
Governments, Institutions & Supervisory Authorities
lastminute.com and the UN Agenda 2030 for Sustainable Development
To ensure our ESG strategy is in line with current global priorities, we’ve linked all our key activities to a UN Sustainable Development Goal.
Our employees are our most valuable asset. We strive to build a highly skilled workforce through continuous development, creating a culture of learning and innovation.
Whether it’s enhancing customer-centric services or reengineering processes to incorporate more sustainable operations, we are always on the move, driving positive change.
By prioritising fairness in opportunities and compensation, we aim to cultivate a positive work culture and enhance employee satisfaction.
As intermediaries connecting with millions of users every year, we believe we can generate positive impact by championing a more sustainable travel sector. We aim to empower customers to make more conscious travel choices.
We promote ethical business practices and safeguard Human Rights, aligning with global standards. We emphasise robust health and safety measures across all locations, ensuring a safe and healthy work environment.
We are dedicated to upholding the highest ethical standards in our operations, constantly enhancing our governance, and safeguarding the interests of our customers.