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Sustainability Overview

Our commitment to generate long-term value for all stakeholders and society as a whole

Our journey towards sustainability

In the last 25 years, we’ve helped millions of holidaymakers create moments that matter. We want to ensure that next generations have all the options available to make the most sustainable, ethical and inclusive travel choices.

Our journey is defined by three primary objectives: generating tangible value for all stakeholders, with a special emphasis on local communities; reducing our CO2 emissions; and fostering awareness among our customers regarding travel-related environmental issues.

2022 Sustainability Report

“As a leading digital travel company, we aim to be a relevant force for good, playing our part in protecting our planet and its inhabitants. To us, Corporate Sustainability means being able to generate long-term value for all stakeholders and society as a whole. It means reducing our environmental impact, and promoting sustainable travel choices. And it also means building from the inside, fostering an inclusive internal culture across race, gender, and age.”

Maria Teresa Rangheri – Chief Executive Corporate Officer


Establishing enduring value for our stakeholders

We strive to generate value and produce profitable and sustainable growth across all our operating regions, building strong relationships and ensuring constant communication with all our stakeholders.

Customers
Employees
Shareholders
Financial Institutions
Local Communities
Environment
Suppliers & Partners
Governments, Institutions & Supervisory Authorities
Customers
Employees
Shareholders
Financial Institutions
Local Communities
Environment
Suppliers & Partners
Governments, Institutions & Supervisory Authorities

lastminute.com and the UN Agenda 2030 for Sustainable Development

To ensure our ESG strategy is in line with current global priorities, we’ve linked all our key activities to a UN Sustainable Development Goal.

Our employees are our most invaluable asset. We strive to cultivate an optimal work environment by investing in Diversity & Inclusion initiatives, enhancing work-life balance, and fostering Learning & Development opportunities.

Whether it’s enhancing customer-centric services or reengineering processes to incorporate more sustainable operations, we are always on the move, driving positive change.

As intermediaries connecting with millions of users every year, we believe we can generate positive impact by championing a more sustainable travel sector. We aim to empower customers to make more conscious travel choices.

We are dedicated to upholding the highest ethical standards in our operations, constantly enhancing our governance, and safeguarding the interests of our customers.