Our People
Our commitment to generate long-term value for all stakeholders and society as a whole
People are lastminute.com’s #1 asset
Our Pink People are the very heart of our business model, with their thoughts and ideas fuelling our growth. We consistently champion an environment that encourages them to bring their authentic selves to work, as highlighted by our company values:
Diversity, Inclusion and Equal opportunities
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We are an international business embracing a variety of different languages and cultures. This is reflected in our value “Be Yourself”, which is all about celebrating diversity & individuality, and treating everyone as equal.
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We want to make sure our people reflect the communities across the world we help travel. We aim to build a network of diverse talent able to truly understand the ever-changing needs of consumer and steer the industry’s evolution.
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We welcome and celebrate differences. In a global, interconnected world, distinctions based on gender, age, culture, ethnicity, and sexual orientation are a key asset to our corporate culture.
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To make sure we have our finger on the pulse of how these issues are perceived in the company, we run an annual survey focused on employee engagement and well-being.
Performance Management and Training & Development
Our team serves as the true driving force behind our growth: we’re dedicated to fostering their continuous improvement and providing the means for their success. Central to achieving this is the creation of avenues for personal growth and development. Our ‘Power Up’ performance management process embodies this commitment, as it prompts our employees to establish pivotal goals and regularly seek guidance on their performance and development from their managers.
Shorter working week and flexible working hours
Valuing work-life balance is the number 1 rule to ensure overall wellbeing, and we consider this a top priority. That’s why we guarantee flexible start and end of the working day and a shorter working week of 36 hours*. We like saying that at lastminute.com, Fridays are more like Fri-Yays: we have a no-meeting mandate in the morning and afternoons are free.
*applicable in most locations
Hybrid-working
The way companies work has radically changed in the past few years. We have been pioneers of hybrid-working, as our employees were already used to work from home before the pandemic.
For us, hybrid-working means adopting a comprehensive and strategic approach to flexibility that prioritises autonomy and a result-driven management style. All this can be achieved by striking a balance between promoting meaningful in-person moments and giving our people the chance to choose where, when and how they want to work.
Diversity, Inclusion and Equal opportunities
We are an international business embracing a variety of different languages and cultures. This is reflected in our value“Be Yourself”, which is all about celebrating diversity & individuality, and treating everyone as equal…
We are an international business embracing a variety of different languages and cultures. This is reflected in our value“Be Yourself”, which is all about celebrating diversity & individuality, and treating everyone as equal.
We want to make sure our people reflect the communities across the world we help travel. We aim to build a network of diverse talent able to truly understand the ever-changing needs of consumer and steer the industry’s evolution.
We welcome and celebrate differences. In a global, interconnected world, distinctions based on gender, age, culture, ethnicity, and sexual orientation are a key asset to our corporate culture.
To make sure we have our finger on the pulse of how these issues are perceived in the company, we run an annual survey focused on employee engagement and well-being.
Performance Management and Training & Development
Our team serves as the true driving force behind our growth: we’re dedicated to fostering their continuous improvement and providing the means for their success. Central to achieving this is the creation of avenues for…
Our team serves as the true driving force behind our growth: we’re dedicated to fostering their continuous improvement and providing the means for their success. Central to achieving this is the creation of avenues for personal growth and development. Our ‘Power Up’ performance management process embodies this commitment, as it prompts our employees to establish pivotal goals and regularly seek guidance on their performance and development from their managers.
Shorter working week and flexible working hours
Valuing work-life balance is the number 1 rule to ensure overall wellbeing, and we consider this a top priority. That’s why we guarantee flexible start and end of the working day and a shorter working week of 36 hours*…
Valuing work-life balance is the number 1 rule to ensure overall wellbeing, and we consider this a top priority. That’s why we guarantee flexible start and end of the working day and a shorter working week of 36 hours*. We like saying that at lastminute.com, Fridays are more like Fri-Yays: we have a no-meeting mandate in the morning and afternoons are free.
*applicable in most locations
Hybrid-working
The way companies work has radically changed in the past few years. We have been pioneers of hybrid-working, as our employees were already used to work from home before the pandemic…
The way companies work has radically changed in the past few years. We have been pioneers of hybrid-working, as our employees were already used to work from home before the pandemic.
For us, hybrid-working means adopting a comprehensive and strategic approach to flexibility that prioritises autonomy and a result-driven management style. All this can be achieved by striking a balance between promoting meaningful in-person moments and giving our people the chance to choose where, when and how they want to work.
Here are some of the activities we organise to promote valuable interaction among our people:
Communities of practice (CoP)
Members that share common interests across the Group can voluntarily connect and join forces to share knowledge, drive change, create guidelines and best practices to solve common concerns. We now have two communities in place: one related to Frontend development, one to Product.
Working in Travel Tech at lastminute.com? It is all about the <Alt>itude
In 2022, we run our first Product & Tech offsite – named <Alt>itude – in Barcelona: four days packed with a plenary session, team activities, Open Space conferences, and several social moments. Following the biggest technical recruitment drive in our history between 2021 and 2022, we felt it was the right time to bring our travel tech team together and give our 100 new developers and data experts the chance to discover what being a “pink person” is really like.
Cultural awareness workshops
Providing employees with basic knowledge and skills to better understand cultures different from their own is more and more relevant, especially in a multicultural environment such as ours. This is the aim of our cultural awareness workshop: to help our employees work better and create stronger connections, regardless of their background and location.
Women empowerment workshops
Women face peculiar challenges and obstacles in the workplace, and they’re often caused by unconscious gender bias. We organised a workshop on this crucial topic to raise our people’s awareness and explore some practical strategies to support women’s development and promote their success at work (and beyond).