Our values drive our actions
We are unwaveringly committed to upholding legal and regulatory compliance, promoting ethical conduct, and ensuring accountability. This comes to life through robust internal policies and comprehensive training programs, which establish clear and transparent expectations for all.
Integrity Helpline
We all have the right to work in a positive environment, and with that right comes the responsibility to act ethically and inform the appropriate people if someone is not behaving properly.
lastminute.com offers a confidential way to address concerns through our web-based platform, the Integrity Helpline. This platform consists of two channels:
- Whistleblowing
This channel is accessible both to internal and external stakeholders to anonymously report any suspected illicit behaviour of public interest. - Inquiry Form
This channel addresses potential Code of Conduct violations, ethical dilemmas, and appropriate actions. It is exclusively for employees to inquire about uncertain situations, conditions, and behaviours.”
The importance of data protection and cybersecurity
Being a tech company managing extensive volumes of client data, it’s imperative that we safeguard our customers’ personal information against misuse or unauthorized processing. This makes investments in cybersecurity and data privacy paramount.