lastminute.com group is a publicly traded multinational Group, among the worldwide leaders in the online travel industry, leveraging technology to simplify the life of travellers. As a smart travel provider, we offer our customers an extensive offering for all their needs, from flights, hotels, holidays and city breaks to cruises, car hire, as well as other travel and leisure related services.
We operate a portfolio of well-known brands such as lastminute.com, Bravofly, Rumbo, Volagratis and Jetcost.
Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 43 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.
The Group is headquartered in Chiasso, Switzerland and is looking for a Contributor – Software Development for its one of the development centre based in Bangalore, India.
Key responsibilities:
● Internal group coordination.
● Optimize second-level tasks.
● Manage Back Office tasks for the English market.
● Use of GDS (Amadeus and Sabre) and other internal tools.
● Administrate Pre-travel claims.
● Work to tight deadlines for 6 days a week
● Supporting weekly rotating shifts ( Morning–> Day –> Night)
● Supporting non GDS products when required.
Essential:
● Having 4-5 yrs of work experience in the Travel industry.
● Fluent in English (multilingualism is a plus).
● Having 2-3 yrs of high knowledge experience in GDS (Amadeus and Sabre).
● Clear handling of reservations including changes, cancellations, refunds, issue tickets, reissues
tickets and adding flight extras.
● Tests will be done
● Proven work experience in travel agencies.
● Knowledge of basic computer tools.
Availability from Monday to Sunday and in Indian holidays (rotating shifts).
Abilities/Qualities:
Resolutive skills.
Good communication skills.
Proactive team player with the ability to work in a team.
Positive attitude.
Self-motivated person with initiative.
Problem solver
Ability to work under pressure.
Please note – We work 6 days a week (Mon – Sun), rotational shifts – 24/7.
