lastminute.com launches two new holiday planning products powered by ChatGPT

  • New CEO of lastminute.com believes investment in innovation via AI is a key driver in future tailored travel experiences.
  • This is the first use of a Large Language Model on both the App and website aimed at enhancing user experience
  • The “Hook, Look, Book” approach will see travellers given recommendations via a mix of ChatGPT and in-house machine learning.
  • UK chosen to pilot the scheme which can give customers curated city itineraries within the blink of an eye.

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